• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
QuestionPro

QuestionPro

questionpro logo
  • Products
    survey software iconSurvey softwareEasy to use and accessible for everyone. Design, send and analyze online surveys.research edition iconResearch SuiteA suite of enterprise-grade research tools for market research professionals.CX iconCustomer ExperienceExperiences change the world. Deliver the best with our CX management software.WF iconEmployee ExperienceCreate the best employee experience and act on real-time data from end to end.
  • Solutions
    IndustriesGamingAutomotiveSports and eventsEducationGovernment
    Travel & HospitalityFinancial ServicesHealthcareCannabisTechnology
    Use CaseAskWhyCommunitiesAudienceContactless surveysMobile
    LivePollsMember ExperienceGDPRPositive People Science360 Feedback Surveys
  • Resources
    BlogeBooksSurvey TemplatesCase StudiesTrainingHelp center
  • Features
  • Pricing
Language
  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))
  • Español / España (Spanish / Spain)
Call Us
+1 800 531 0228 +1 (647) 956-1242 +55 9448 6154 +49 030 9173 9255 +44 01344 921310 +81-3-6869-1954 +61 (02) 6190 6592 +971 529 852 540
Log In Log In
SIGN UP FREE

Home Market Research

Delayed, not canceled: how to add respondents to a live survey project with sample boost

speed-up-survey-data-collection

Your study is delayed, not canceled. It just needs more respondents on board. A quick sample boost helps you speed up survey data collection without splitting your dataset.

Content Index hide
1. Why do live surveys fall behind?
2. What is sample boost?
3. How does a push work, step by step?
4. What stays the same after a push?
5. How do you use sample boost in real research?
6. When should you skip it?
7. Can you push a project from your AI assistant?
8. Get started
9. Frequently asked questions

Why do live surveys fall behind?

Attention, passengers booked on your brand tracker: your responses are experiencing a delay. More are expected to arrive. We cannot say when.

Ever watched a response counter stall at 212 of 400 while the deadline walks closer? Then you know this announcement by heart. It’s one of the most ordinary problems in research. It’s also one of the most irritating, because every obvious fix has a catch.

Once a study is in the field (the stretch when your survey is live and collecting answers), you usually get three choices. Wait and hope. Close the project and start over, which means rebuilding your targeting and quotas. Or open a second project for the leftovers, which splits your report across two places.

None of those is great. Sample boost was built for exactly this moment. It lets you invite more respondents to a project that’s already live, so you finish the study in the project you started.

Learn More: How sample boost works in the QuestionPro help center

What is sample boost?

Sample boost, also called project push, is a control on live projects in QuestionPro Audience. That’s where you buy survey respondents for your study. One push invites more respondents to the project you already have. You don’t close it. You don’t relaunch it.

Here’s what happens behind the scenes. The platform opens another project in the backend, for only the responses you still need. You never have to manage that project. Everything it collects flows into your original one.

It helps to say what sample boost isn’t:

  • It isn’t a restart. Your project stays live the whole time.
  • It isn’t a duplicate. You won’t get a second Audience project or a second report.
  • It isn’t a settings change. Targeting, qualifications, quotas, and survey settings are copied as they are.

That last point has one exception, and it comes up in a minute.

How does a push work, step by step?

The whole process is short:

  1. Go to the projects page.
  2. Hover over the live project you want to boost.
  3. Click Push.
  4. Choose push at the same CPI or push at a higher CPI.
  5. Review the details and confirm.

CPI stands for cost per interview, the rate attached to each completed response. It’s the exception: the only setting that can change, and only if you pick the higher option.

Here are the rules. Push at the same CPI is available for the first two pushes on a project. After that, the next push has to be at least 10% above the current CPI. So if a study keeps lagging, any extra spend is a decision you make on purpose, not a surprise you find later.

What stays the same after a push?

Quite a lot, which is the point. Earlier projects keep collecting. Responses from all of them are combined in your original project. When you close that project, every associated project closes with it, and you don’t have to do anything extra.

Reporting stays clean too. If you ever need to dispute a response, Audience tracks which backend project it came from. Reconciliation still works the way it normally does.

How do you use sample boost in real research?

A brand tracker two days before a readout

An FMCG brand in the US is tracking awareness ahead of a Thursday leadership readout. By Tuesday afternoon, the study is well short of its target. The researcher pushes the live project at the same CPI, since it’s the first push. Quotas, targeting, and report stay exactly as they were. On Thursday, one dataset goes into the deck.

A narrow audience and a client deadline

A research agency is surveying a small professional group for a client. Narrow groups fill slowly. After two same-CPI pushes, the study is still short. The project lead chooses to push at a higher CPI, at least 10% above the current rate. Then they tell the client up front. The decision is visible and deliberate, not something discovered after field closes.

A concept test with a merchandising meeting looming

An in-house insights manager at a regional retailer is testing holiday concepts. The meeting date can’t move. Closing and relaunching would mean rebuilding quotas under time pressure, so the insights manager pushes the live project instead. The remaining responses arrive in the same project, and the readout stays on schedule.

When should you skip it?

Sample boost suits a live project that needs more respondents. It’s the wrong tool in a few cases:

  • The project is already closed. Use top-up instead, which adds responses after the field has ended.
  • You want a separate project with its own report. A push never creates one.
  • You want to change targeting or quotas. A push copies them as they are.
  • Your survey is the slow part. More respondents won’t help if people drop out because the questionnaire is long or the screening is strict. Fix that first.

Can you push a project from your AI assistant?

Yes. Connect the QuestionPro MCP to an AI assistant, and you can run a push in plain words. MCP is the connection that lets an assistant work with your QuestionPro account once you’ve signed in and allowed access.

Start by asking it to show the live projects that are behind schedule. It lists each one with the responses collected, the responses needed, and the completion date. Then ask it to push the one that needs help. It checks which options are open. That includes whether the same CPI is still available and the lowest CPI you can use for a higher push. You choose, then confirm.

One caution. A push at a higher CPI reserves the extra credit right away, and the assistant can’t undo it. Check the number before you say yes. The assistant does the legwork. The decision stays with you.

Get started

Next time a live study starts to slip, you don’t need a new plan or a new project. Open the projects page, hover, and push.

New to QuestionPro? Create a free account to start your first study. Or ask your account manager to walk you through sample boost on a live project.

Frequently asked questions

How do I know a project is far enough behind to need a push?

Compare the responses you’ve collected with the responses you still need and the date you need them. If the gap is bigger than the time left allows, it’s a good moment to push. Your AI assistant, connected through MCP, can list your live projects with those same three figures, which makes the comparison quick.

What does CPI mean in a push?

CPI is cost per interview, the rate attached to each completed response in an Audience project. When you push at the same CPI, the new backend project uses the current rate. When you push at a higher CPI, it uses a rate at least 10% above it. It’s the only setting a push can change.

Will my responses end up in two places?

No. Responses from every project created by a push are combined in your original Audience project, so reporting, management, and closing all stay in one place. Audience also tracks which backend project each response came from, which keeps reconciliation accurate if you ever need to review a response.

Can I push a project that has already closed?

No. A push works only on live projects. If your project has closed and you still need more responses, top-up is the route. It’s designed for adding responses after the field has ended, while sample boost is for projects that are still collecting.

What if my survey is slow because of the survey itself?

A push adds respondents, but it won’t fix a survey that people abandon. If completion is low because the questionnaire is long or the screening is strict, a boost brings more traffic into the same problem. Look at length and screening questions first, then push if you still need more responses.

Do I need to understand how panel projects work to use this?

No. You pick the same CPI or a higher CPI, review the details, and confirm. The platform builds the backend project, copies your settings, and combines the responses. You keep working in the one project you already know, whatever your experience level.

Can an AI assistant push a project for me?

Yes, if you’ve connected the QuestionPro MCP and signed in. The assistant can find live projects that are behind, show which push options are available, and run the push once you confirm. A push at a higher CPI reserves the extra credit immediately, and the assistant can’t reverse it, so check the CPI first.

Create memorable experiences based on real-time data, insights and advanced analysis. Request Demo

SHARE THIS ARTICLE:

About the author
Mark Rodricks
Marketing Manager at QuestionPro’s Research & Insights Suite, turning data into decisions with campaigns that inspire, engage, and deliver.
View all posts by Mark Rodricks

Primary Sidebar

Research what's on your mind. Find out what's on theirs!

A suite of tools to leverage research and transform insights.

Discover our insight platform

RELATED ARTICLES

HubSpot - QuestionPro Integration

Top Subscription Management Software for 2026

Feb 23,2024

HubSpot - QuestionPro Integration

Respondent Exclusions: What They Are & Why You Need Them

Oct 02,2026

HubSpot - QuestionPro Integration

Techathon by QuestionPro: An Amazing Showcase of Tech Brilliance

Jul 03,2024

BROWSE BY CATEGORY

Footer

MORE LIKE THIS

speed-up-survey-data-collection

Delayed, not canceled: how to add respondents to a live survey project with sample boost

Nov 2, 2026

shared-workspace-team-access

Shared Workspace: What It Is and How Access Works

Nov 2, 2026

questionpro-product-updates-october -2026

QuestionPro product updates: everything that shipped in October 2026

Nov 1, 2026

closedloop-analytics

Why CX Analytics Needs More Than a Dashboard: Introducing Upgraded Closedloop Analytics

Oct 30, 2026

Other categories

questionpro-logo-nw
Help center Live Chat SIGN UP FREE
  • Sample questions
  • Sample reports
  • Survey logic
  • Branding
  • Integrations
  • Professional services
  • Security
  • Survey Software
  • Customer Experience
  • Workforce
  • Communities
  • Audience
  • Polls Explore the QuestionPro Poll Software - The World's leading Online Poll Maker & Creator. Create online polls, distribute them using email and multiple other options and start analyzing poll results.
  • Research Edition
  • LivePolls
  • InsightsHub
  • Blog
  • Articles
  • eBooks
  • Survey Templates
  • Case Studies
  • Training
  • Webinars
  • All Plans
  • Nonprofit
  • Academic
  • Qualtrics Alternative Explore the list of features that QuestionPro has compared to Qualtrics and learn how you can get more, for less.
  • SurveyMonkey Alternative
  • VisionCritical Alternative
  • Medallia Alternative
  • Likert Scale Complete Likert Scale Questions, Examples and Surveys for 5, 7 and 9 point scales. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations.
  • Conjoint Analysis
  • Net Promoter Score (NPS) Learn everything about Net Promoter Score (NPS) and the Net Promoter Question. Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example.
  • Offline Surveys
  • Customer Satisfaction Surveys
  • Employee Survey Software Employee survey software & tool to create, send and analyze employee surveys. Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit!
  • Market Research Survey Software Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights.
  • GDPR & EU Compliance
  • Employee Experience
  • Customer Journey
  • Synthetic Data
  • About us
  • Executive Team
  • In the news
  • Testimonials
  • Advisory Board
  • Careers
  • Brand
  • Media Kit
  • Contact Us

QuestionPro in your language

  • English
  • Español (Spanish)
  • Português (Portuguese (Brazil))
  • Nederlands (Dutch)
  • العربية (Arabic)
  • Français (French)
  • Italiano (Italian)
  • 日本語 (Japanese)
  • Türkçe (Turkish)
  • Svenska (Swedish)
  • Hebrew IL (Hebrew)
  • ไทย (Thai)
  • Deutsch (German)
  • Portuguese de Portugal (Portuguese (Portugal))
  • Español / España (Spanish / Spain)

Awards & certificates

  • survey-leader-asia-leader-2023
  • survey-leader-asiapacific-leader-2023
  • survey-leader-enterprise-leader-2023
  • survey-leader-europe-leader-2023
  • survey-leader-latinamerica-leader-2023
  • survey-leader-leader-2023
  • survey-leader-middleeast-leader-2023
  • survey-leader-mid-market-leader-2023
  • survey-leader-small-business-leader-2023
  • survey-leader-unitedkingdom-leader-2023
  • survey-momentumleader-leader-2023
  • bbb-acredited
The Experience Journal

Find innovative ideas about Experience Management from the experts

  • © 2022 QuestionPro Survey Software | +1 (800) 531 0228
  • Sitemap
  • Privacy Statement
  • Terms of Use