Promoter Email Customization - CX

What is Promoter Email?

When a respondent rates us really good, we can acknowledge them by sending a thank you email.

Where can I access the Promoter Email?

To access the Promoter Email, go to:

  • Login »  CX »  Settings »  Promoter Email Customization
  • Subject: Customise the subject line.
  • Message: Customise the message.
  • Scroll to the bottom of the page and click on Save Settings.
  • Survey Software Help Image

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