- Dashboard
- General reports
- Closed loop
- Weighted mean widget
- Push metrics
- Share dashboard link
- Sentiment and root cause analysis
- NPS Benchmark
- Priority Matrix
- Heatmap Widget
- NPS
- Designing CX Dashboard
- Sentiment Analysis Details
- Share Dashboard
- Enable Dashboard on Portal
- Custom Metrics
- Survey Resting Period
- Custom Metrics - Grid Widget
CX - Pop-up settings
In the Pop-up intercepts settings, you can set the trigerring, targeting rules as well as you can customize the size of survey pop-up window.
To customize the popup Survey, go to:
- Login >> CX
- Click on the popup survey you wish to edit.
- Click on Intercept
- Click on Popup Settings
- Here, you can customize the Popup Height, Popup Width and the Popup Background
- Click on Save Settings
Are there any options to customize the popup survey?
Yes, you can customize the height, width and the background of the popup survey.
Will I have to copy the code for the survey every time I make any changes to the look and feel?
No, if you make any changes to the look and feel of the survey, the changes would be updated real-time.
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Customer Experience
