CX - Export Contacts

This section enables us to export contact details with survey links in an excel format.

How do you Export Contacts?

To export a contact, you can go to: Customer Experience >> Deploy >> Export

  1. Survey- Select a survey from the drop-down.
  2. Segment- Select a segment from the drop-down.
  3. Transaction After- Select a date such that all contacts imported after that date are to be exported.
  4. Transaction Before- Select a date such that all contacts imported before that date are to be exported.
  5. Customer Count-Displays the number of contacts available for export as per the details selected in above fields.
  6. Click on Export
Survey Software Help Image
Contacts are exported in the following format:
Survey Software Help Image

Was this article helpful?
Sorry about that
How can we improve it?
Submit