To copy a survey from one CX feedback to another feedback system, follow the below steps:
Your will be identically copied to the new feedback system. Identically refers to the questions and formatting you applied to the survey will remain as is in the copied survey
Although most of the branching logic and settings are copied over, you may have to reset the logic for some questions. When you copy a survey, do test it and update the branching logic wherever necessary.
The following logic options are not copied and will need to be reimplemented:
Also, you need to set the NPS configuration under Settings tab and Action alerts under the Notification tab.
This feature is available with the following license :