Text analysis can be conducted with the QuestionPro Enterprise Platform. For this you can set up Text Categories. Go to:
Login » Customer Experience » Analytics » Text / Media » Text AnalysisText Category can be set up on an Open Ended Text - Comments Box type question.
Yes. You can categorize one response to multiple/ all categories. You just have to keep clicking the categories you would like to tag the response to. Blue would indicate the response has been categorized in that particular tag.
Yes. You can export the tagged responses. You have to click the Export Tag Data on top right corner. You will get different options to export the data
This feature is available with the following license :