How can one control Enhanced Closed Loop access to Managers?
By default, Managers would not have access to the Enhanced Closed Loop system. The access can be given via the manager settings.
You will see a list of managers. Click on the ellipses besides each manager, select View Manager Details, a pop-up will open. The pop-up has an option for Role. You can select the Enhanced Closed Loop role for providing the access.
How can one control Enhanced Closed Loop access to sub-accounts?
Once Enhanced Closed Loop is enabled in the product switcher, it is accessible to all the accounts and sub-accounts.
If an access is to be revoked, that can be done via organization settings.
Goto Account Settings, Select Organisation. Select Role. A list of roles will appear.
Select the role, select product as Customer Experience.
Goto to Action tab and uncheck Enhanced Closed Loop
This feature is available with the following license :