The closed loop feedback system provides a seamless export feature, allowing users to directly export tickets as Excel files (.xlsx). This format offers enhanced formatting options and ensures compatibility with Excel-specific features, enabling users to analyze and manipulate the ticket data with greater flexibility. Experience the convenience of exporting tickets in a widely used and versatile format, empowering you to leverage the full potential of your ticketing system data.
Within CLF ticketing system, users have the flexibility to import tickets with customized filters. By accessing the Advanced option, users need to select the feedback parameter as their primary filter. This empowers users to refine their ticket import process according to their specific requirements, ensuring that only relevant and desired feedback is included. Leverage the power of advanced filtering options to streamline user's ticket import process and maintain optimal control over the data being imported.
This feature is available with the following license :