CX- Back | Exit - Survey Navigation - How to?

When you create a new survey, the back button and exit link is enabled by default. To disable them,

1. Go to: Customer Experience (Select Survey) » Edit » Design
2. Under the Design tab, click on Display Settings
3. Here, you can enable or disable the back button and exit link

Old UI - For surveys created before September 1st, 2018:

No. At this point we do not allow for customizing the text for these navigation items.

If your survey contains Max-Diff, Conjoint, Community Recruitment or the Randomizer question type, the back button will not be available to respondents.

Yes, the user can go back multiple pages. However, data will not be retained for the following question types:

• Tubepulse
• Signature
• HotSpot
• Heatmap
• Store locator

This feature/tools described here are available with the following license(s) :

Customer Experience (Annual)