- Save and continue options
- Timeout option
- Media library
- Email notifications
- Action alerts
- Notification group
- Finish options
- Feedback system
- Look and feel
- Social network toolbar
- Automatic question numbering
- Back-exit button
- Remove validation message
- Add language
- Customer experience
- Email touchpoint
- Thank you page
- CX CSAT
- CX Survey type
- NPS Plus question
- Import raw data
- Create email survey
- Copy CX survey
- Security
CX- Back | Exit - Survey Navigation - How to?
How to enable/disable the back button or exit link?
Old UI - For surveys created before September 1st, 2018:
When you create a new survey, the back button and exit link is enabled by default. To disable them,
- Go to: Customer Experience (Select Survey) » Edit » Design
- Under the Design tab, click on Display Settings
- Here, you can enable or disable the back button and exit link
Can I customize the text for the "Exit Survey" link?
No. At this point we do not allow for customizing the text for these navigation items.
Is the back button supported on all question types?
If your survey contains Max-Diff, Conjoint, Community Recruitment or the Randomizer question type, the back button will not be available to respondents.
Can the user go "back" multiple pages?
Yes, the user can go back multiple pages. However, data will not be retained for the following question types:
- Tubepulse
- Signature
- HotSpot
- Heatmap
- Store locator
License & Access Options
This feature/tools described here are available with the following license(s) :
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