CX - Customize Exit Popup

In the Exit survey settigns, you can set the title and message for the opt-in trigger asking users whether to take the survey or not.

To customize the popup Survey, go to:

  • Login >> CX
  • Click on the exit survey you wish to edit.
  • Click on Intercept
  • Click on Exit Popup Setting
  • Select On Click or On Cursor movement according to your requirement.
  • Here, you can customize the Popup Window Title, Popup Window Description, Survey Window Title and Survey Window Description
  • Click on Save Settings
  • Survey Software Help Image

Can I customize the exit survey?

Yes, you can customize exit survey. Below are the options you can customize in exit survey:

  • Popup Window Title
  • Popup Window Description
  • Survey Window Title
  • Survey Window Description

Will I have to copy the code for the survey every time I make any changes to the look and feel?

No, if you make any changes to the look and feel of the survey, the changes would be updated real-time.

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