- Custom Variable Widget
- Priority Matrix
- Heatmap Widget
- Grid Widget
- Weighted mean widget
- Comment List widget
- Widget Filters
- Ranking List Widget
- Distribution Chart
- NPS Widget
- Trend Widget
- Word Cloud Widget
- Cross tab widget
- KPI Comparison Widget
- Bubble chart
- Custom Metric Trend Chart
- Trend Comparison Widget
AI generated tags
Watch this video for a quick overview of the closed-loop feedback AI-generated tags feature in QuestionPro’s enhanced closed loop feedback system.
AI-generated tags automatically classify new support tickets based on their content, using advanced language models. This feature drastically reduces manual effort, ensures consistency, and improves the speed and accuracy of ticket triage, trend identification, and reporting.
Customer experience → Closedloop → Workspace → Ticket → Customer details
Step 1: Navigate to Closedloop and open any workspace you’d like to explore.
Step 2: Inside the workspace, click on a ticket ID to view its details.
Step 3: Go to the customer details tab and review the ticket description for feedback and context.
Step 4: Scroll to the AI-generated tags section to see automatically suggested tags based on ticket content.
Step 5: Click on any tag to instantly filter and view other tickets with the same theme or topic.
