Dashboard URL sharing give access to the supervisors to login and analyse their dashboard. The shared URL only works with the supervisors assigned to business units. Any other user will not be able to access the dashboard with this URL.
In order to share the Dashboard link for CX, go to:Login >> CX >> Settings
To generate password for supervisors to log into dashbaord, go to: Login >> CX >> Business Data >> Supervisors Click on Email Password for the email address you wish to generate the password for. The password will be emailed to the respective email address.
Yes, you can customise the portal URL.
This feature is available with the following license :