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Erste Schritte
CX Übersicht
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CX - Customer Experience
CX Feedback system
Types of CX surveys
Erstellen von CX Umfragen
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Survey design
Add language
Copy CX survey
CX CSAT question
NPS Plus question
Import a new survey
Social network toolbar
Back/exit button
Validation messages
Create intercept
Umfrageeinstellungen
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CX Survey settings
Display question numbers
Save and continue setting
Survey timeout settings
Media library
Action alerts
Notification group
Survey finish options
Thank you email settings
Benutzerdefinierte Variablen
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Variable mapping
Feedback custom variables
Custom variables general
Intercept-Befragung
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Umfragen abfangen
CX - Was ist eine Pop-up-Umfrage? Wie fügt man Pop-up-Umfragen hinzu?
CX - Was ist die Registerkarte Feedback? Wie füge ich das Feedback-Register hinzu?
CX - Was ist die Exit-Umfrage? So fügen Sie Exit-Umfrage hinzu
Zielsetzungsregeln
Embed survey in website
Popup surevy settings
Opt in trigger - Popup survey
Customize exit survey
Opt in trigger - exit survey
Custom data mapping
Admin-Einstellungen
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Ruhezeit und Link-Ablauf
CX - Soziale Amplifikation
CX - Detractor-Einstellungen
CX - Segmente importieren/hinzufügen
CX Workflow
Segment overview
Segment managers
Product and product group
Account timezone settings
Mobile settings
Offline app access code
Add sub accounts
Umfrageverteilung
Transaktionen importieren
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Import transactions manual
Import transactions excel
Distributionsmöglichkeiten
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Email survey
SMS survey
Export Survey URL
API and FTP integration
Survey token
Distribution history
CX Scheduled invites
Analyse
CX Dashboard
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Freigabe-Dashboard-Link - CX
Dashboard
General reports
Closed loop
Weighted mean widget
Push metrics
Sentiment and root cause analysis
NPS Benchmark
Priority Matrix
Heatmap Widget
NPS
Designing CX Dashboard
Sentiment Analysis Details
Share Dashboard
Enable Dashboard on Portal
Berichte
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Dropout analysis
Infographic analysis
Validation error count
Viewed responses
Completed responses
Dashboard filter
Analyse
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Gewichtung
Data segmentation
Crosstabs report
Banner pivot table
Comparison report
Trend analysis
Correlation analysis
Auswahlmodellierung
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Conjoin analysis
Max-diff scaling
Textanalyse
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Text analysis
Word cloud
Heatmap analysis
Benutzerdefinierte Variable
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CX consolidated report
CX customized reports
Daten verwalten
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CX export raw data file
CX xml export
CX export data
CX download SPSS
CX SQL import
Import data in existing survey
Import external data in new survey
CX search text data
CX response viewer
Response viewer headers explained
CX response status
CX delete survey data
CX download center
Integration
Salesforce
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CX Salesforce login
Salesforce Integration
API
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CX FTP integration
CX FTP time zones update
Mobile App
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CX App Onboarding
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