Customer Intelligence: Definition, Types, Steps + Tools to Use
Customer intelligence, often referred to as customer intelligence CI, is a key component of this understanding. It involves gathering, analyzing, […]
Communities
3 Steps to Drive Innovation with a Community
One question any successful company constantly asks itself is: “Can I do a better job meeting the needs of my […]
5 Tools for Mobile Forward Market Researchers
Consumers, shoppers, and businesses use mobile devices in new ways every day around the world. Successful marketers know adapting new […]
Top 10 Community Survey Questions for a Questionnaire
What is a community survey? A community survey is described as a compilation of survey questions sent out to a […]
New SMS Survey Invites and 2-Factor Authentication
Over 5 billion people around the world own a mobile device/smartphone. Due to such a high number, using SMS text […]
