Data Visualization for CX with Benefits
Data visualization has become an increasingly popular way to analyze trends and find patterns that are actionable and grounded in […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Customer Awareness: What it is, Stages & Examples
Let’s start with the obvious. Not all people are ready to buy. We buy because we have a need that […]
QuestionPro in partnership with NISA wins the gold award for Best Innovation in CX
We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]
Not With Perfection But With Gratitude – Tuesday CX Thoughts
Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
Customer Data Infrastructure: What it is, Types + Tips
Customer Data Infrastructure provides the technical foundation required for today’s customer-first businesses. Companies can use CDI to automatically collect, integrate, […]
