Hilton Customer Experience: Exploring Notable Programs
When it comes to satisfaction and its impact on companies, we can’t ignore the hospitality and hotel industry, where this […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Learn from the Vodafone Customer Experience Strategy
Staying ahead in an industry is no easy task, and when it comes to the telecommunications industry, the challenge becomes […]
A Glimpse Into The AT&T Customer Experience
When it comes to customer experience and its impact on the telecommunications industry, AT&T is a standout brand. Based in […]
The T-Mobile US Customer Experience: A Lesson in Exceptional Service
We’ve been exploring the customer journey within different industries. This time, we’re curious about the Telecommunications industry, as about 81.6% […]
The Stripe Payment Experience: Achieving Exceptional CX
In today’s article, we will discuss the Stripe payment experience, its importance in the payment experience and customer journey, and […]
