How to get customers to review your business?
Why is it so important? Recommendations and referrals are the biggest influencers on whether or not someone is going to […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
5 easy ways to get customer reviews
The power of reviews You understand why it’s crucial to have a presence on these online social review sites. But […]
Why your business needs online customer reviews
As much as we marketers don’t want another item to add to our plates, there’s something else we need to […]
Can doing surveys actually make selling fun?
Are you a small business owner that HATES selling? Sometimes, you’d rather stick a fork in your eye than have […]
Use custom variable mapping to simplify reporting
Personalize your surveys If you’re like me, then you’re probably only using a handful of QuestionPro features. It’s like you […]
