What is Customer Churn: Rate, Analysis and Prediction
Customer churn is when customers cease their relationship with a company or business, typically by discontinuing their use of its […]
CX
Introducing our advanced dashboard reporting for Customer Experience
Combine all your Customer, Operational, and Strategic intelligence into your CX Dashboard We’re excited to introduce our advanced dashboard reporting […]
5 Strategies to improve Net Promoter Score + Bonus Tip
Once you are done with the Net Promoter Score (NPS) survey and calculating the NPS score, the next step is […]
Net Promoter Score Calculator: Calculate your NPS
What is a Net Promoter Score (NPS) Calculator? Net Promoter Score calculator collects feedback from your customers and generates a […]
Top 5 Ways Customer Satisfaction Drives your Business
“If you build a great experience, customers tell each other about that. Word of mouth is very powerful”- Jeff Bezos […]
