Excellent articles and thoughts on customer feedback
All about customer feedback There has been a lot going on in terms of customer feedback lately. Today, I thought […]
CX
The frequent responder paradox
All about the professional respondents There is a paradox in the market research industry around respondents. We do all we […]
So, where does the “social” in social media come from?
Have you been asked that question lately? In business, it’s akin to children asking their parents where babies come from. […]
Search Engine Marketing Secret #2 Revealed: Use the Keyphrases Your Customers Use
Welcome back to our ongoing series with The Search Guru, Leslie Caruthers. Last month, Leslie outlined how important it was […]
Increase your profits by getting rid of difficult customers
Do we really ought to work with unappreciative customers? I’ve been told that every business has to work with “Difficult […]
