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CX

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Small talk is big business

Positive word-of-mouth I listened in on a recent Word of Mouth Marketing Association (WOMMA) webinar in which John Moore, of […]

How is Marketing Like Popping Corn?

Today’s guest blogger is Chris Brown.  Chris helps small and medium sized companies improve their marketing to get better sales results. […]

Organizing research and insights data in 2021

How to use social media to supplement your research

Let’s talk about research If you’ve been in the market or customer research business for longer than 20 years, then […]

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Data Breach Notification Laws: What Every Business Should Know

Data breach notification laws require businesses to tell affected people, and often state regulators, the moment personal information has been […]

3 Painless Strategies to Identify Your Ideal Customer

Take this easy test to see if you’re selling to the right customers. The phone rings, you look at the […]

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