QuestionPro, a market leader in the experience transformation space and committed to advancing research for customers and partners alike, recently […]
QuestionPro expands into agile qualitative research with the acquisition of Digsite
Customer Lifecycle: Definition, 6 Stages & Advantages
The customer lifecycle describes the consumer’s process when they first notice and consider and buy your product, use it, and […]
Selection Bias: What it is, Types & Examples
Researchers may need help with findings that don’t match the realities of the target community. There are numerous causes, but […]
Nugget of Information: What it is & Why It’s Important
Has a nugget of information come to your attention? They cannot feed your stomach, but they can certainly fill your […]
3 Ironic Ways to Boost Your Customer Experience — Tuesday CX Thoughts
Last weekend I had a really bad experience at a restaurant. The kind that had me looking for any place […]
