Data cleansing is a vital activity before drawing conclusions from any survey responses and certainly before decision-making. Clean survey data […]
Boost your survey data quality with multi-level response quality filters
Building a great culture
What Bothers Customers? One Instant Answers poll that came across my desk last week was directly related to CX. [Note: […]
Importance of Market Research + Types & How to Plan it.
Market research will help you develop a successful marketing strategy. It is one of the reasons why market research is […]
Online questionnaire: Definition, examples & how to create them
As a customer, you might have wanted to share your views with the product or service vendors to let them […]
Explanatory Research: Definition, Types & Guide
There are many types of research, but today, we want to talk to you about one, in particular, that will […]