Effectively using your Net Promoter Score results

Net Promoter Score (NPS) helps gauge consumer loyalty and satisfaction. Using that score, you can understand where you stand with […]

The Customer Experience “Experience” Part 2

All in a day’s work Shopping in today’s world is a little different. Gone are the days of simply going […]

(September 14, 2020) AUSTIN, Texas — QuestionPro, a global leader in online survey and research services today announced the availability […]

Moving from how-do-we to how-did-we The core of every customer experience is every customer you will interact with. Those customers […]

How it all began Full disclosure – we started our outreach specifically to University and Educational institutions only about four […]