Social Media crackles can kill your brand

As human beings, our brains are hardwired more sensitive towards negative or unpleasant news. So, it is not at all […]

How to use customer feedback to improve performance

There are a lot of ways you can use customer feedback and benefit from it. In this section I will […]

So, what do these statistics point to? The answer is very simple – Organizational culture! But what exactly is organizational […]

Keeping customers happy is the topmost priority for all organizations. Improving customer support services based on customer feedback is the […]

5 types of email newsletter templates to boost your enterprise’s performance Newsletters are basically reports, that firms send periodically […]