The airline industry operates in one of the most competitive and customer-sensitive environments in the world. With travelers increasingly prioritizing […]
Airline NPS Score Benchmarks: Boosting Loyalty in 2025
Top AI Tools for Academic Research: Writing & Data Analysis
Imagine needing survey data from a rare demographic or facing ethical blocks with patient records. AI is changing that. It’s […]
NPS in Hospitality & Hotels: Benchmarks & Performance in 2025
The hospitality sector has experienced profound changes in recent years. In an industry defined by rising competition and evolving guest […]
Experience By Design – Tuesday CX Thoughts
TCXT is a section of our blog where our Director of QuestionPro Customer Experience reflects and shares his thoughts on […]
Synthetic Respondents: How They Work, Creation & Applications
Survey research is powerful, but waiting for real responses can be slow, expensive, and unpredictable. What if you could simulate […]