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Top 10 eNPS Software to Measure Employee Loyalty

enps-software

Want to know how loyal your employees are without sending long, boring surveys? That’s exactly what eNPS software is made for. It’s a quick and easy way to measure how likely employees are to recommend their workplace to others.

Here’s what eNPS tools usually include:

  • Quick surveys to send to employees
  • Automatic score calculation
  • Real-time reports and dashboards
  • Anonymous feedback collection
  • Trends over time to track continuous improvement

In this blog, we’ve listed the top 10 eNPS software tools of 2025, including their best features and pricing, so you can choose the right one for your team.

Content Index hide
1. Top 10 eNPS Software Tools of 2025
2. Comparison Table for a Clearer and Better Choice
3. Why is eNPS Software Useful?
4. Why Choose QuestionPro as eNPS Software fot Your Business
5. Conclusion
6. Frequently Asked Questions (FAQs)

Top 10 eNPS Software Tools of 2025

eNPS surveys help companies find out how happy and loyal their employees are. To make this process smooth and efficient, many companies use eNPS software.

Here, we’ll take a look at the top eNPS software tools of 2025, including their key features and pricing. Whether you’re a small team or a large organization, there’s a tool for you.

1. QuestionPro Employee Experience

QuestionPro employee experience is a powerful employee experience platform that offers eNPS tracking, real-time feedback, and actionable insights. It’s great for organizations that want to go beyond just numbers and truly understand employee sentiments.

questionpro-employee-experience

Top Features:

  • eNPS score tracking & reports
  • Anonymous feedback collection
  • Real-time dashboards
  • AI-powered sentiment analysis
  • Customizable survey templates
  • Trend analysis over time
  • Mobile-friendly surveys
  • Automated reminders
  • Multi-language support
  • HR system integration (HRIS/Slack/MS Teams)

Pricing:
Starts at $99/month, with custom pricing for large enterprises.

2. Culture Amp

Culture Amp is an employee experience platform trusted by companies worldwide. Its eNPS tools help HR teams capture feedback, measure loyalty, and build a culture of engagement.

Top Features:

  • Employee eNPS surveys
  • Benchmarking against industry averages
  • Deep analytics and heatmaps
  • Easy survey customization
  • Manager dashboards
  • Pulse surveys
  • Goal tracking
  • Feedback and recognition tools
  • Engagement lifecycle tracking
  • Integration with Slack, Teams, etc.

Pricing:
Custom pricing is available upon request.

3. Officevibe

Officevibe is designed for simplicity and ease of use. It’s great for small to medium-sized teams that want to track employee engagement and improve their culture.

Top Features:

  • Weekly eNPS pulse surveys
  • Anonymous feedback system
  • Team performance insights
  • Question bank of 120+ questions
  • Goal tracking
  • Real-time reporting
  • Manager effectiveness
  • Engagement score tracking
  • Custom questions
  • Easy setup and onboarding

Pricing:
Free plan available. Paid plans start at $5/user/month.

4. SurveyMonkey

SurveyMonkey is one of the most well-known survey platforms and offers powerful eNPS tools through its Employee Engagement solutions. It’s easy to use, flexible, and great for both small businesses and large enterprises. Whether you’re just starting to measure employee satisfaction or want to dive deeper into engagement trends, SurveyMonkey has the tools to help.

Survey Platforms for eNPS

Top Features:

  • eNPS survey templates
  • Easy drag-and-drop survey builder
  • Anonymous responses for honest feedback
  • Custom branding and themes
  • Real-time response tracking
  • Advanced analytics and reporting
  • Question logic and branching
  • Data export (Excel, CSV, PDF)
  • Integrations with Slack, Microsoft Teams, and more
  • Benchmarking with industry standards

Pricing:
Paid plans start at $25/user/month.

5. Qualtrics EmployeeXM

Qualtrics is known for its powerful analytics and flexibility. It’s ideal for large companies that want deep insights into employee loyalty and engagement.

Top Features:

  • eNPS tracking
  • AI-powered analytics
  • Drag-and-drop survey builder
  • Advanced reporting
  • Lifecycle feedback
  • Role-based dashboards
  • 360° feedback
  • Integration with HR tools
  • Automated alerts
  • Predictive modeling

Pricing:
Custom pricing is available upon request.

6. TINYpulse

TINYpulse helps managers keep a finger on the pulse of their team through short, regular feedback. It makes eNPS simple, especially for growing teams.

Top Features:

  • Weekly eNPS surveys
  • Anonymous feedback
  • Recognition and shout-outs
  • Suggestion box
  • Engagement tracking
  • HR analytics dashboard
  • Integration with Slack & MS Teams
  • Custom questions
  • Manager coaching tools
  • Team comparison reports

Pricing:
Starts at $5/user/month.

Transform your organization with our Employee Experience Survey and Analytics Platform. Request Demo

7. Reflektive

Reflektive focuses on performance and engagement, making it a great tool for companies that want to align feedback with goals.

Top Features:

  • eNPS surveys
  • Real-time feedback
  • Performance check-ins
  • Engagement trend analysis
  • Custom templates
  • Goal setting and tracking
  • Mobile access
  • Integration with email and Slack
  • Manager coaching tools
  • Survey scheduling

Pricing:
Custom pricing is available upon request.

8. 15Five

15Five combines performance management with employee engagement tools like eNPS surveys. It’s perfect for organizations that want a full people-management platform.

Top Features:

  • eNPS & pulse surveys
  • Real-time feedback
  • Weekly check-ins
  • 1-on-1 meeting tools
  • Engagement scoring
  • Trend analysis
  • Recognition tools
  • Performance reviews
  • Goal tracking
  • Mobile app

Pricing:
Starts at $4/user/month for engagement features.

9. Lattice

Lattice offers eNPS tracking along with performance and goal-setting tools. It’s great for growing companies that want to build a culture of feedback.

Top Features:

  • eNPS & engagement surveys
  • Employee analytics
  • Feedback and praise tools
  • OKR and goal tracking
  • Manager insights
  • Survey templates
  • Custom reporting
  • People analytics dashboard
  • Employee segmentation
  • Integration with Slack and G Suite

Pricing:
Starts at $10/user/month.

10. Zonka Feedback

Zonka Feedback is a feedback tool that works across different platforms — web, email, SMS, and kiosks. It’s simple, effective, and offers strong analytics.

Zonka-feedback

Top Features:

  • eNPS & CSAT surveys
  • Multi-channel feedback
  • Real-time alerts
  • Anonymous feedback
  • Scheduled surveys
  • Custom branding
  • Response filters
  • Trend reports
  • Integration with CRMs
  • Mobile-friendly

Pricing:
Starts at $49/month for the starter plan.

Also Check: Top eNPS Survey Tool to Boost Employee Engagement

Comparison Table for a Clearer and Better Choice

Choosing the right eNPS software depends on your team size, feedback needs, and budget. While some tools focus on simplicity and affordability, others offer advanced analytics and enterprise-level integration.

Here is a comparison table to help you evaluate the top eNPS tools of 2025.

ToolKey FeaturePricing (Monthly)G2 Ranking
(Out of 5)
ProsCons
QuestionProAdvanced Analytics$994.5AI sentiment, HRIS & Slack/MS Teams integrationNeed expert Help to use advance features
Culture AmpAdvanced AnalyticsCustom4.5Great UX, industry benchmarkingMinimum user threshold
OfficevibeBasic Analytics$5/user4.3Easy onboarding, great for SMBsFewer deep analytics features
SurveyMonkeyAdvanced Analytics$25/user4.4Highly customizable, flexible integrationPremium features behind a paywall
QualtricsBasic AnalyticsCustom4.4Predictive analytics, powerful reportingExpensive, complex setup
TINYpulseBasic Analytics$5/user4.4Easy weekly surveys, fun recognition toolsLimited insight depth
ReflektiveBasic AnalyticsCustom4.2Great performance alignment toolsNarrow feedback scope
15FiveModerate Analytics$4/user4.6Holistic people management, real-time feedbackSome tools are only available in higher plans
LatticeModerate Analytics$10/user4.7Strong OKR and people analytics featuresMay be too complex for small organizations
Zonka FeedbackBasic Analytics$454.6Multi-channel feedback, cost-effectiveNot Perfect for deep employee engagement workflows

Explore Further: Top 10 Employee Engagement Survey Tools

Why is eNPS Software Useful?

eNPS software is helpful because it gives companies a clear picture of how their employees feel, without making the process complicated. Here’s why it’s so valuable:

  • Gives Honest Feedback: Employees can share how they really feel, usually anonymously. This helps leaders understand what’s going well and what needs to change.
  • Quick and Easy to Use: The eNPS question is short and simple. The software handles everything from sending the survey to showing the results in one place.
  • Tracks Employee Happiness Over Time: You can run eNPS surveys regularly (monthly, quarterly, etc.) to see if things are improving or getting worse. It helps track trends and take action quickly.
  • Improves Company Culture: By listening to employees and making changes based on their feedback, companies build a stronger, more positive workplace.
  • Reduces Employee Turnover: Unhappy employees often leave quietly. eNPS software helps spot problems early, so HR can fix them before people start quitting.
  • Supports Better Decision-Making: Leaders can use real data to make smarter choices, whether it’s improving work-life balance, fixing communication issues, or boosting recognition.

Discover More: Employee Net Promoter Score Calculator

Why Choose QuestionPro as eNPS Software fot Your Business

When it comes to measuring employee loyalty and improving workplace culture, QuestionPro Employee Experience stands out as one of the best eNPS software tools in 2025. Here’s why it’s a top choice for companies that truly care about their people:

questionpro-for enps-surveys
  • Built for Employee Listening: QuestionPro isn’t just about surveys — it’s built to understand how employees feel at every stage of their journey. From onboarding to exit, it captures meaningful insights that help organizations grow.
  • Easy eNPS Tracking: You can launch eNPS surveys with just a few clicks. The platform automatically calculates your eNPS score, so you can focus on the results, not the math.
  • Anonymous & Honest Feedback: Employees feel safe sharing their true opinions. This helps you get real, honest insights that lead to real improvements.
  • AI-Powered Sentiment Analysis: QuestionPro goes beyond numbers. It uses AI to read open-ended feedback and tell you how employees are feeling overall.
  • Fully Customizable Surveys: Change questions, add your branding, or personalize surveys based on teams. The flexibility makes it easy to adapt to your company’s needs.

In Case You Missed It: eNPS Survey Questions to Include in Your Next Employee Survey

Conclusion

Choosing the right eNPS software can make all the difference in how your company listens to, understands, and supports its employees. With so many great tools available, businesses now have more ways than ever to measure employee loyalty and improve workplace culture.

But if you’re looking for a tool that combines ease of use with powerful insights, QuestionPro Employee Experience clearly leads the pack. With its AI-driven analytics, customizable surveys, and seamless integrations, it helps you go beyond the numbers to truly understand your employees.

Investing in an eNPS platform isn’t just about gathering scores; it’s about creating a better place to work. And that’s a win for everyone.

Transform your organization with our Employee Experience Survey and Analytics Platform. Request Demo

Frequently Asked Questions (FAQs)

Q1.Why should companies use eNPS software?

Answer: Using eNPS software helps HR teams and leadership gather honest employee feedback quickly, spot trends, track engagement over time, and take action to improve the employee experience.

Q2. How does eNPS software work?

Answer: eNPS software typically sends out a single-question survey asking employees how likely they are to recommend their workplace. Employees answer anonymously, and the software calculates a score based on the employee responses while offering insights and analytics.

Q3. What are the key features of eNPS software?

Answer: Key features often include survey templates, anonymous response collection, real-time analytics, team segmentation, feedback tracking, customizable designs, and integrations with communication platforms like Slack, MS Teams, or email.

Q4. Is eNPS software suitable for small businesses?

Answer: Yes, many eNPS software solutions are designed to be flexible and affordable for small teams while still offering powerful features like automated surveys and reporting.

Q5. How is eNPS calculated in the software?

Answer: The software groups employees into Promoters (score 9–10), Passives (7–8), and Detractors (0–6), then subtracts the percentage of Detractors from the percentage of Promoters to give the final eNPS score.

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About the author
Anas Al Masud
Digital Marketing Lead, Content Editor, and Writer at QuestionPro. Over 9 years of experience in digital marketing, SEO-friendly content creation, and boosting online visibility.
View all posts by Anas Al Masud

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