What If There Were No More Bells? — Tuesday CX Thoughts
In a hurry? Listen to this week’s topic review: While my youngest has already graduated, I still have the honor […]
That’s Not Two Day Delivery — Tuesday CX Thoughts
We certainly have come a long way when it comes to getting items that we want and getting them quickly. […]
Thank You For Your Ongoing Support of our Business — Tuesday CX Thoughts
I have the opportunity to volunteer every week at the Farmer’s Market, managed by the Kaiser High School Parent-Teacher-Student Association. […]
Wrong CX Response? “Do What You Want!” — Tuesday CX
I recently had an experience that really stands out – but not in a good way. Some days are so […]
Do You Trust Your Customers? — Tuesday CX Thoughts
I have been fortunate enough to see a fast evolution in business, the retail industry, technology, and in customer experience. […]
