User Experience is about Customer Experience | TCXT
Welcome to this edition of TCXT, where Ken Peterson, Director of QuestionPro CX, shares insights from everyday moments that shape […]
Just Be Nice: Easier Said Than Done | Tuesday CX Thoughts
Just be nice. This applies to both Customer Experience and Employee Experience. Seems simple, right? If we are nice to the customers, they’ll […]
Realizing Your Opportunities — Tuesday CX Thoughts
January can be an interesting time of year. At times you can feel a general malaise from trying to catch […]
Realizing Your Opportunities — Tuesday CX Thoughts
January can be an interesting time of year. At times you can feel a general malaise from trying to catch […]
QuestionPro CX: A Review of 2024 ◁◁
In a recent conversation, we were discussing what it means to reach the end of a year. Growing up, most […]
