Personalization Ideas From the Experts
It shouldn’t surprise you the personalization came up as a customer service trend for 2014. Today’s internet and social media technology […]
Hit the TURF – How to Use TURF Analysis to Create an Optimal Product Offer With the Broadest Reach
I have a confession to make, I run my business on two extremes; either I have NO IDEA what to create […]
Attention Big Chains — Your Employees are Skewing Your Surveys – DUH
Let me begin by saying that this is NOT a rant. As someone who works with corporate clients and who […]
Killer Survey Tip: How to Screen Out Respondents Without Hurting Their Feelings
“Why do I always get screened out of surveys?” Given how difficult it is to actually get targeted respondents, I […]
Starting a Small Business? Which States are the Friendliest?
Small businesses need all the help they can get these days. So if your company resides in one of the […]
