How to Grow Sales and Double Customer Loyalty
How to grow sales and double Customer Loyalty? Send a Survey and Do NOTHING. Of course, I’m over-simplifying, but not […]
How to Lead Better With Data
Napoleon once said: “One bad general does better than two good ones.” It takes a moment for the sense of […]
Personalization Ideas From the Experts
It shouldn’t surprise you the personalization came up as a customer service trend for 2014. Today’s internet and social media technology […]
Hit the TURF – How to Use TURF Analysis to Create an Optimal Product Offer With the Broadest Reach
I have a confession to make, I run my business on two extremes; either I have NO IDEA what to create […]
Attention Big Chains — Your Employees are Skewing Your Surveys – DUH
Let me begin by saying that this is NOT a rant. As someone who works with corporate clients and who […]
