Customer Experience

Welcome to the Customer Experience blog!

Here you will find all the topics related to CX, such as:

-Tuesday’s CX Thoughts – A blog written by Ken Peterson

-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop

-Guides to measure and improve CX

And more!

Why customer experience feedback surveys are the best form of digital customer outreach in India

Customer outreach programs are quickly digitizing themselves. From fancy Facebook posts to relentless Tweeting, companies across India, both B2B and […]

How free online survey tools can increase the effectiveness of your customer outreach program

According to Variety magazine, the global spending on advertising will reach a new height of $579 Billion, an annual rise […]

5 Hacks to Support and Delight Customers

Delight Customers There is a secret to growth that nobody truly talks about anymore. Maybe, because it is not a […]

5 reasons why customer experience surveys are critical for growing your business

We all know the 3 phases of a business: Create a product or service, market it and sell it. But […]