Customer Journey Mapping and Best Practices
If you missed our Part 2 Webinar – Customer Journey Mapping and Best Practices, we’ve got you covered. David Hicks […]
Home CX Customer Loyalty Page 2
If you missed our Part 2 Webinar – Customer Journey Mapping and Best Practices, we’ve got you covered. David Hicks […]
We hope you were able to join our webinar Not Just a Number: Using NPS to Improve Customer Experience with […]
According to a study by Walker, by the year 2020 customer experience will overtake price and product as the key […]
What’s the best way to ensure business growth? Measuring the customer experience with Net Promoter Score (NPS) is key to growing […]
Any reasonably mature business must have heard the term: Net Promoter Score (NPS). NPS is used to gauge customer loyalty […]