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Build loyalty and love with customers In a recent article, one of my favorite marketing minds, Drew McLellan talks about […]
Customer Loyalty
Corengi turns QuestionPro into matching database
We’re always talking about the many ways that you can use QuestionPro to listen to your customers. And today, we’re […]
Lovable Innovation Part 3: Five essential philosophies of lovable innovation
Boosting customer loyalty How can companies apply Lovable Innovation principles to consistently capture customers’ hearts? They must build the skills […]
Lovable innovation part 2: Love essential philosophies to deliver lovable products
With lessons from Apple to GM The challenge for companies that desire to implement Lovable Innovation practices is that Love […]
So, where does the “social” in social media come from?
Have you been asked that question lately? In business, it’s akin to children asking their parents where babies come from. […]
