QuestionPro is now the official survey and research partner of NISA Soccer
NISA will employ QuestionPro CX platform to gain insights and deepen the fan experience by enabling real-time, in-stadium, TV, and […]
CX
Insightrix Podcast: Join the conversation with Ken and Sharday about CX
How do businesses create WOW moments? Can organizations with multi-channel touchpoints ensure consistency with their CX programs? Listen to the […]
Kanban Framework: How to Implement it in Customer Mapping
The Kanban framework is one of the most popular project management methods in use today. However, if you’ve never heard […]
Fit the Product to the Customer
Guest Column by Dave Girolamo A #PureMichigan vacation While on vacation in Northern Lower Michigan, a retired couple walked past […]
Price Promises Matter – Tuesday CX Thoughts
The broken coupon Code Nothing is more frustrating in the shopping experience than a broken process. The journey is dynamic […]
