Discover how customers feel about you by automating CX sentiment analysis
Automation is here to change the way we track and analyze the types of customer journey. Now you can experience […]
CX
Market Intelligence: Definition, Types, Methods & Examples
Market intelligence collects and analyzes external market data to guide strategic business decisions. It helps to provide insights into market […]
Business Intelligence: Definition, Methods, Types and Examples
Content Index Business intelligence: definition Business intelligence: types and methodologies with examples Advantages of business intelligence Importance of business intelligence […]
How to ‘KonMari’ the customer experience for maximum results
How many times have you asked yourself, “Does this spark joy?” after Marie Kondo broke the internet with her Netflix […]
The Importance of Customer Experience (CX)
At the top of every business’ goals list is to exceed its customers’ expectations in order to retain them as […]
