Customer Experience trends
It was almost nine months ago when attending the CXPA Insights exchange that I had the opportunity to listen to […]
CX
AskWhy it’s more than just an NPS score
If you’ve been in business for a while, you must have surely conducted NPS surveys. After all, who doesn’t want […]
Enrich your Customer Experience (CX) with Push Metrics, shareable dashboards, and more
We understand how valuable customers are to organizations and hence the importance of emphasis on driving the right Customer Experience […]
The complete guide to customer experience (CX)
Customer service is one of the most important aspects of your company. Poor service from your employees can drive customers […]
Push Metrics: Share and schedule your weekly dashboard reports
Survey metrics provide valuable insights to understand the satisfaction level of a customer. Knowing what works better and what issues […]
