Airports Feedback System: Importance, Types + Pros & Cons
As the world becomes more diverse and culturally rich, airports and airlines must step up their game to ensure travelers […]
CX
Omnichannel Customer Experience: What it is + Improvement
The omnichannel customer experience has become the new benchmark for customer service. It describes a unified approach. It considers all […]
Got The Time Tick, Ticking In My Head — Tuesday CX Thoughts
Those that know me know that time is important to me. My calendar is booked solid on most days, and […]
Brand Identity: What it Is & How to Create It
Brand identity is more than just a logo or a catchy slogan. It’s the very essence of a company’s personality […]
What Consumer Marketing are + Effective Strategies to Follow
Consumer marketing is the type of marketing that has changed digital strategy for companies the most. It has been said […]
