Customer Journey Management: The Complete Guide
If you want your business to grow, you need to make things easy for your customers. This is what managing […]
CX
Strategic Vision: Guide for Companies with Examples
A strategic vision is essential for the future of a business because it reflects its values, purposes, and goals. Developing […]
They Failed to Show the CX LUV —Tuesday CX Thoughts
Today is Valentine’s Day, so I figured it might be a good day to focus on love (or in the […]
Awareness Stage: What it is, Strategies + Content Types
Customers nowadays don’t just buy something randomly. They investigate and evaluate before making a sales contact. That journey is known […]
Customer Buying Process: What it is, Importance + 5 Stages
Before making a purchase, people go through several different stages unique to each purchase. Businesses often try to figure out […]
