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Tuesday Morning CX Thoughts – Do they know it is Thanksgiving?

Tuesday Morning CX Thoughts – Do they know it is Thanksgiving?

Tuesday Morning CX thoughts by Ken Peterson

Recognition counts It is that time of year where we take a look around us and think about what happened, […]

Claim and complaints management: What it is & how to do it

The term suggestions, claim and complaints managementcomplaint management describes the management of customer complaints in a company. Its aim is to strengthen customer loyalty as well as quality assurance.

Anticipating the wants and needs of every customer is very difficult. You will have customers who are really satisfied with […]

Data and Emotions, People and Machines: Contextual Business in the Age of AI

Data and Emotions, People and Machines

QuestionPro had invited Romi Mahajan, CMO, HouseAmp to XDay on October 26, 2021 to share his thoughts on the importance […]

XDay Fall 2021 NAM Recap: What’s coming to QuestionPro in 2022

QuestionPro XDay 2021

Our virtual customer conference – XDay Fall 2021 North America – started with a bang on Oct 26, 2021, with […]

Demographic Data: What it is, how to get it & free examples

Demographic data helps us to deepen our knowledge of the target audience, and to create our buyer personas. It is […]

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