Why must educational institutions conduct course evaluation surveys? Colleges and universities run timely course evaluations to understand the problems faced […]
12 Amazing Course Evaluation Survey Questions
Best ways to analyze and implement CX changes based on customer feedback
I often speak about measuring the customer experience as being a journey and not a destination. Too often, the rollout […]
3 Excellent event satisfaction survey examples
Launching any event is a cumbersome task as it requires proper planning, organizing, and implementing. The brands launch any event […]
Experiences after COVID-19
In the CX world, I take a lot of surveys. I could say that I’m supporting my friends and colleagues […]
Customer Touchpoints: What It Is + Guide with Examples
Providing a rich customer experience (CX) is every brand’s aspiration, and they make numerous efforts in that direction. This is […]
