Adi Bhat

Aditya Bhat, a.k.a. ‘Adi’, is a thought leader in market strategy and business development. He leads QuestionPro's sales teams to partner with companies, government organizations, and nonprofit institution.

How to ask NPS follow-up questions + Tips and Tricks

There are many ways to know what your customers think about your business. The most common and successful method out […]

Why is Net Promoter Score important

Net Promoter Score (NPS) is used to measure customer loyalty and how likely they are to refer your products and […]

How to use NPS tool for converting detractors into promoters

In today’s highly competitive business world everything is about customers. Businesses obsessively focusing on customer intelligence, engagement, and most important […]