7 Customer Feedback #Fails That Will Drive Your Business Into the Ground
Steve Jobs didn’t believe in market research. I think he said something like “It’s the consumer’s job to know what […]
The Easy Way to Create an Ideal Customer Profile
According to the SBA, 95% of small businesses fail within the first 5 years. One of the main reasons these […]
How to Grow Sales and Double Customer Loyalty
How to grow sales and double Customer Loyalty? Send a Survey and Do NOTHING. Of course, I’m over-simplifying, but not […]
How to Lead Better With Data
Napoleon once said: “One bad general does better than two good ones.” It takes a moment for the sense of […]
Personalization Ideas From the Experts
It shouldn’t surprise you the personalization came up as a customer service trend for 2014. Today’s internet and social media technology […]
