Customer Experience

Welcome to the Customer Experience blog!

Here you will find all the topics related to CX, such as:

-Tuesday’s CX Thoughts – A blog written by Ken Peterson

-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop

-Guides to measure and improve CX

And more!

15 Best Customer Experience Management Software

The likelihood that customers will stick with your service over the long run vs. switching to a competitor is greatly […]

People usually switch to another app when it doesn’t meet their needs. There are several alternatives to every application. AskNicely […]

Find GetFeedback alternatives and compare software with similar features right away. Check out these other top options that are similar […]

When you’re providing a service to a customer, it can be hard to figure out what could be done better […]

The customer onboarding process is a crucial part of any successful business. It is a strong indicator that they made […]