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Home CX Customer Research Page 3

Customer Research

Increase Response Rates by Timely Scheduling Reminders

The aim of any successful data collection is to collect a lot of responses for the surveys. When you are […]

Have Your Answers Questioned And Other Innovative Market Research Methods

People, as a rule, don’t like change.  Our brains simply aren’t wired for it.  Maybe that’s why so many of […]

Join Us Tomorrow for: Launch a Complete Small Business Feedback Program

Over the past couple of weeks we’ve been preparing you for what’s coming — tomorrow!  We’ve been introducing a ton […]

Get Ready to Launch Your Customer Feedback Program – In Real Time

It’s one thing to say that you’re going to start collecting feedback from customers, but like any project, saying it […]

7 Customer Feedback #Fails That Will Drive Your Business Into the Ground

Steve Jobs didn’t believe in market research.  I think he said something like “It’s the consumer’s job to know what […]

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