How to Grow Sales and Double Customer Loyalty
How to grow sales and double Customer Loyalty? Send a Survey and Do NOTHING. Of course, I’m over-simplifying, but not […]
CX
#FridayFive – Stories from Around the Web 11
Friday is here once again and that means it’s time for another #FridayFive! This is where we provide you with […]
Attention Big Chains — Your Employees are Skewing Your Surveys – DUH
Let me begin by saying that this is NOT a rant. As someone who works with corporate clients and who […]
#FridayFive – Stories from Around the Web 10
I hope everyone had a great week getting back to things after the 4th of July weekend. To help, here are […]
B2B Buyers are People Too – But They’re Not Like Consumers
I’ve spent the last 25 years preaching that people make decisions, not committees and not some industrial complex. But get […]
