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Home CX Page 189

CX

How to Use Survey Data to Get What You Want

Let’s just get straight to the point.  Wouldn’t you just love it if you showed up at a meeting, talked […]

Fears that are holding you back from doing outstanding research

Confession time Tomorrow is Halloween, instead of talking about survey tricks or treats, I thought I’d delve a little deeper […]

Revisiting the Gallup Q12 Part 1- Reader Response

There’s nothing quite like an over-the-top headline with an insane promise to get you reading, isn’t there?  But this is […]

customer-satisfaction-rating

4 new ways to use customer satisfaction results

Customer satisfaction results With the average customer satisfaction score above 8, you might tend to believe most of your customers […]

Use custom variable mapping to simplify reporting

Personalize your surveys If you’re like me, then you’re probably only using a handful of QuestionPro features.  It’s like you […]

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