Brand Advocates Importance: Understanding Strategies + Metrics
One of the biggest mistakes businesses make is not using their own customers to help them market. In this blog, […]
CX
Brand Advocates: Identifying and Engagement Strategies
What happens when satisfied customers become the most effective storytellers for a brand? They are brand advocates who passionately support […]
Thinking About Skynet 2024 and Beyond? — Tuesday CX Thoughts
Watch this week’s Video Review with Ken Peterson At the end of 2023, industry analysts used their crystal ball to […]
Best 10 Brand Tracker Tools & Software (Free and Paid)
Keeping a finger on the pulse of your brand is important for business success. For this, you have to use […]
Brand Tracker: What it is + Best Method to Track Your Brand
You may have a great product or service, but understanding how your brand is perceived in the market is equally […]
