Deploying 360 employee feedback surveys for performance feedback to various employees, supervisors, and customers can be tough for survey administrators. Roles and responsibilities continuously change, and human capital can fluctuate making it hard to keep an accurate employee roster. Organizations may shy away from the 360 employee feedback survey because it requires a lot of prep work to update the employee roster according to organizational hierarchy. Luckily, QuestionPro’s Workforce has a great solution to solve this: the self-select hierarchy tool.

When deploying a 360 feedback survey, the self-select hierarchy feature will enable the reviewer to self-define the relationship to the employee getting reviewed.

Survey administrators enabling the self-select hierarchy tool has two options they can use:

  1. Relationship chosen by Reviewer. The administrator will be able to build the general framework of various teams to empower managers and subordinates to self-select which team they are on, and who is being reviewed.
  1. Relationship defined by Survey Questions. The administrator has the option to define team relationship rules based on the written survey questions that must be answered by the 360  reviewers.

Relationship chosen by Reviewer
This feature enables the reviewer to explicitly define the relationship with the employee getting reviewed. To setup go to:

Login>> WorkForce>>360 Feedback Survey>>Deployment
Enable Self Selecting Hierarchy
Select Explicit Relationship chosen by Reviewer from the dropdown

self-select hierarchy -Deployment

Once the setup is done, admin can deploy the 360 feedback survey. To deploy go to:

  • 360 Feedback Survey>> Send
  • Add/Import the reviewer list
  • Add/Import the employee getting reviewed
  • Configure email content and send

Configure email content and send

self-select hierarchy - Configure email content

After updating the email message, select ‘Send’ to deploy the survey.

Self select hierarchy - compose email

The reviewer will receive the email and select team and reviewee name from the predefined list while completing the 360 employee feedback survey.

Relationship defined by Survey Questions

This feature will allow the reviewer to define the relationship with the employee getting reviewed using survey question. Admin will create multiple relationship criteria by selecting question and answer option of a survey to define the relationship. To setup go to:

Login>> WorkForce>>360 Feedback Survey>>Deployment
Enable Self Selecting Hierarchy
Select Inferred Relationship defined by Survey Questions from the drop-down.
Define relationship criteria by selecting a question, answer option and relationship type for the answer option. Admin can create and save multiple relationship criteria.

self-select hierarchy-Inferred Relationship defined by Survey Questions

Once the setup is done, admin can deploy the 360 feedback survey. To deploy go to:

  • 360 Feedback Survey>> Send
  • Add/Import the reviewer list
  • Add/Import the employee getting reviewed
  • Configure email content and send

The reviewer will receive the email and then answer a series of questions that will trigger the relationship criteria and apply it to the organization hierarchy and 360 employee survey results.

Click here for more information and details on how to apply this to your upcoming 360 employee feedback survey.

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