Good customer data is important for good customer service. You can’t give someone the white-glove treatment if you know nothing […]
Data Silos: What it is, Negative Impact & How to Break Them?
Three Areas Where Fan Experience Goes Wrong — Tuesday CX Thoughts
The idea of customer experience in the sports area is not new, but it also is not very well managed. […]
Theoretical Research: Definition, Methods + Examples
Research is the careful study of a particular research problem or concern using the scientific method. A theory is essential […]
Marketing Strategy: What is it + 7 Steps to Follow
Every company in the world requires an efficient marketing strategy to increase brand awareness and attract new customers to its […]
Purchasing Process: Definition, Key Steps & Best Practices
All businesses need to buy goods or services to meet their day-to-day needs. If you don’t have a formal way […]
