Customer Experience

Welcome to the Customer Experience blog!

Here you will find all the topics related to CX, such as:

-Tuesday’s CX Thoughts – A blog written by Ken Peterson

-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop

-Guides to measure and improve CX

And more!

Tuesday Morning CX Thoughts – Trapping Your Customers

Automatic renewal and CX Some people go to work every morning, I’m one of the fortunate ones who gets to […]

You weren’t able to join us on our CX webinar last week, or had to rush out for a meeting? […]

There are still many stores that don’t know what a shop retail audit is and don’t review or make a […]

Goodbye summer! With Labor Day Weekend behind us, many feel that summer is ‘unofficially’ over as well. While many schools […]

Having brand ambassadors for your company is the most flattering reward you can get for your hard work. A brand […]